Our Reviews

Feedback for Car Hire Excess Insurance has been compiled from 1755 customer reviews:

Good cover & a great price

No service received as, fortunately, I didn’t need to make a claim. I’m glad I had this policy in place, although I shouldn’t need to have one! Here is my feedback about the car hire company Thrifty: ‘High cost of rental. The fact my credit card had an extortionate sum held against it, for their risks and excess amounts. They should factor these into the price of the rental charge. They do not accept any risk for renting out their cars. I had to take out a separate insurance policy with yourselves to cover ME against THEIR risks. Totally unacceptable! ’

Very easy to sort cover and price was good

We didn't need to claim l, thank god. So can't really say if they're honourable or not. No reason to believe they wouldn't be.

Excellent service and helpful with enquiries.

so quick and the quote is a lot less than i expected would use them again

Yes I was on holiday and someone told me that to help them with accident with a car claim they took out the Martin Lewis accident claim excess waiver.I paid£47 and that lasts from 20/06/2025 to 19/06/2026I t might help when you have a claim against you as it works out quite expensive taking out an excess of say£40 a month,when you have already paid for your car before you come.I hope it will prove valuable for future travel as. I intend to go to Ireland most years .

Awesome service! I actually had to make a claim for a car that I have rented during a holiday and the process was simple and straightforward. The team professionally has dealt with any assistance I needed and advised me to get the right information in order to help with the claim. I absolutely recommend for your peace of mind during holidays.

Easy to navigate the website. Excellent price.

I have been using reduce my excess at least 10 times and fortunately did not need to make any claims so I could not really say more apart from it is quick and easy to buy and the terms are clear. I just think it would be best if they could include tire cover as I have noticed it is not included.

Quick, understandable, easy.

The whole process was very simple to follow and understand, finding the correct cover for our car rental (40 days) was straightforward and two thirds cheaper than the rental companies price. We hope we don’t have to use it but it will provide us with a great sense off protection for our holiday.

Good price.

Policy was sent by email. Easy to do do on line, would prefer a paper copy though.

Very efficient online application at a very reasonable cost.

Quick and easy process and reasonable prices