Our Reviews

Feedback for Car Hire Excess Insurance has been compiled from 871 customer reviews:

Easy to use and great value for money.

Fast and very reasonably priced

Quick and simple to set up.

no hassle great service

Exactly what I needed - I have used this many times and claimed on it once. It took a little while (2-3 months ish) to get the refund as I was waiting for the hire company to get the invoices to me, but once they sent it the process was very easy. Definitely will be back!

Needs to be made MUCH more clear that you have to buy this BEFORE the rental, and that it doesn't count if you buy it on the same day. They will not make reasonable accommodations (e.g. doesn't count until the following day, or have to submit a video with a codeword to prove there is no damage, etc.) You can buy a new car, then pay for car insurance after the purchase, so this is not an intuitive rule, especially when paying for excess only immediately after picking up the car. Hiding it away in the more detailed documentation is shady and clearly intended to trick some people into buying ineligible protection. However, I've heard good things about them when you ARE eligible, so 3/5. Please make that more clear. This is a serious problem, in my opinion.

Easy to set up & great value for money.

Good price and very easy to set up online.

Quick and easy to get a quote and very reasonable compared to other companies. Cover looks good too.

I can't say a lot as thankfully I didn't need to make a claim but so far as taking out the policy it was simple and quick as well as being good value. Much better value than the extortionate rates the car hire company wanted!

Very pleased with the overall service. Have used ReduceMyExcess before but needed a query answering this time. . Got a good and accurate reply back very quickly so was able to book my insurance. Would certainly recommend.

Quick and easy to use

Quick and easy. Good price

Good value and didn't have to claim

Purchasing the policy was straightforward. Mercifully we didn't need to make a claim, so we cannot comment on the claims service. But we were reassured to have the policy in place.

Simple to set up and very fair price. Didn't need to make a claim but felt confident that I would have been fully protected.

Never any qualms, great service