18th February 2025
5 min read
by Anna Jones
We are excited to announce that ReduceMyExcess has been awarded the Platinum Feefo Trusted Service Award 2025!
Feefo is a trusted, independent review platform that gathers feedback exclusively from verified customers. This means every review reflects an authentic customer experience. The Platinum Award is Feefo’s highest award that is reserved for companies that consistently deliver exceptional service.
To achieve platinum status, a company must maintain a 4.5-star rating or higher for three consecutive years – a benchmark we are proud to have surpassed for the fifth year in a row. This accomplishment highlights not only our consistency but also our commitment to excellence in customer service.
What does the Platinum Feefo Trusted Service mean?
This award highlights our consistent dedication to providing excellent customer service, with our hardworking Guildford team spearheading this achievement. As Jon Rebuck, our joint-CEO, said: ‘We are delighted to receive the Platinum Feefo Trusted Service Award as this recognition reflects the dedication and hard work of our team in providing the best possible service. Knowing our customers appreciate and value their experience with us is very rewarding.’
A Big Thank You to Our Customers
A big thank you to all of our customers for taking the time to share your feedback. Your valuable comments help us continually improve and carry on delivering the best possible service.
At ReduceMyExcess, we are dedicated to transparency and clarity in car hire excess insurance so that customers can make informed decisions with confidence. The Platinum Award reinforces our commitment to putting customers first every step of the way which is why we are so pleased to receive this recognition.
The Year Ahead
This recognition motivates us to keep raising the bar and enhancing the experience we offer customers. As we move through 2025, we remain committed to upholding high service standards and continuing to make car hire excess insurance simple, transparent and hassle-free.