Very friendly and efficient. No issues on return.
City/airport:
NitramA's rating of their experience of Budget: (5/5) on 21 April 2024
Verified ReduceMyExcess customer
Simple selection, follow instructions and when you go to pick up your car it is ready for you. Just credit card needed for €300 refundable deposit.
Peter's rating of their experience of Budget: (4/5) on 20 April 2024
Everything fine with rental…needed my NI number for a DVLA check which I was unaware of … it didn’t but this could have caused a delay/issue.
Spider's rating of their experience of Budget: (5/5) on 1 April 2024
Very helpful staff. Great car, super easy pick up and drop off
Gruf23's rating of their experience of Budget: (5/5) on 17 March 2024
Went smoothly.
Alex's rating of their experience of Budget: (4.5/5) on 12 January 2024
Having booked a BA holiday including flights and car hire I found that I had to pay additional insurance when I picked up the car despite having a Reduce My excess policy - apparently this was because I had a British Driving license There was also a hard sell in vehicle upgrade
Pjthompso's rating of their experience of Budget: (1.5/5) on 28 December 2023
The welcome and assistance was 2nd to none. Also received an upgraded car which was unexpected. The return experience was less than satisfactory. We searched for a petrol station near the airport to fill up but could not find one so had to return the vehicle half full. We were charged £5 per litre as a result plus VAT which we think is daylight robbery. I can appreciate the need to pay a little extra but this was totally unacceptable. Sadly this spoilt what was a great experience until this point.
Steve's rating of their experience of Budget: (3.5/5) on 7 December 2023
Car was very disappointing
Florida dream's rating of their experience of Budget: (1/5) on 3 December 2023
Easy pick up good car no problems convenient pick up location at airport
Value for money's rating of their experience of Budget: (4.5/5) on 18 November 2023
It took a long time to get the car due to a queue of people but the process was quick once I got to the front. Helpful assistant at the desk and on getting the car. Easy to return and £1300 on my credit card disappeared two days later,,
Sunnyday's rating of their experience of Budget: (4/5) on 6 November 2023
Excellent service, always use it & never a problem
Del's rating of their experience of Budget: (5/5) on 4 November 2023
Very well used car, many dents and scratches and almost 50k miles
Scottie's rating of their experience of Budget: (3/5) on 3 November 2023
Provided an immaculate car, service was great and no issues
AndyA's rating of their experience of Budget: (4/5) on 20 October 2023
Competitively priced and efficient
AndrewL's rating of their experience of Budget: (4.5/5) on 13 October 2023
Appalling and dangerous. I was given a car whose illegal front tyres were so badly worn because of misaligned tracking they were almost down to the casing and the metal threads were showing through. I only noticed this the next day when I could see both tyres in clear daylight. The discussion with Budget took some hours, the car being eventually trailered away. Budget could not find a replacement car locally and offered me a taxi back to Blagnac with a cost limit so I would have had to pay for about half the taxi fare and which would have taken a number of hours which I could not afford. I shall be making a formal complaint and will expect return of my money and compensation for hiring me a potentially lethal vehicle.
reesi's rating of their experience of Budget: (1/5) on 26 September 2023
Fast check in. Helpful desk staff. Nice clean car. Efficient return reception. Good value.
Robbie's rating of their experience of Budget: (5/5) on 18 September 2023
I am very pleased with the customer service I received
Bull power's rating of their experience of Budget: (5/5) on 17 September 2023
A very efficient process collecting and returning the car. No queues or attempts to sell additional extras. Car as specified no problems obtaining an automatic transition model
DAC's rating of their experience of Budget: (4.5/5) on 5 November 2022
Very good all went through quickly
Chrissy's rating of their experience of Budget: (5/5) on 28 October 2022
Very easy pick up I was contacted by Budget before my trip to check in with all the documents you have to provide on arrival. All I had to do when I got there was to show my passport. Within 5 minutes I was driving away
Faro trip's rating of their experience of Budget: (4.5/5) on 21 October 2022
No problems, whatsoever. I recommend photographing the car, checking the fault sheet with their service garage and taken pictures at drop off. If anything does go wrong, you're prepared.
marion's rating of their experience of Budget: (5/5) on 20 October 2022
Ready for us and efficient. No protracted discussion about us taking out separate excess insurance which was a big plus.
WR's rating of their experience of Budget: (4/5) on 16 October 2022
very good
driver's rating of their experience of Budget: (4.5/5) on 12 October 2022
Nice car good value
duncan89's rating of their experience of Budget: (5/5) on 5 October 2022
Good service. Car hire is very expensive at the moment so would very much like if the cost came down.
Eire's rating of their experience of Budget: (5/5) on 3 October 2022
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